Nothing verbal
Nothing is agreed until it is in writing and signed by authorised people on both sides.
How we work
Clear scope first. Then commitment.
Every enquiry follows the same path: understand the requirement, agree scope and specification, check documents and compliance, and confirm terms in writing.
How we work
The four steps
Brief
You tell us the product or project, quantity or scope, country and timing.
Scope and specification
We clarify technical requirements, responsibilities and what is — and is not — included.
Documents and compliance
Both sides confirm identity, authority to sign and the documents the transaction needs.
Written terms
Price, specification, documents and responsibilities are set out in a signed contract.
What to include in your first message
- Company name and country
- Product or project, with any specification you already have
- Quantity, capacity or scope
- Project location or destination country
- Target timing
- Name and role of the contact person
Principles we hold to
Specifications, not labels
We work to measurable specifications, not product names or generic grades.
Honest scope
If a request falls outside what we can handle, we say so early.